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I wanted to first say thank you for choosing to do business with us here at Pickering's Auto. I'm glad that we were able to work on your vehicle and hope that things were taken care of to your satisfaction. Also, I hope that you continue to look to us for all of your automotive needs. As a family owned and operated automotive repair business, it is important to us to know that we are meeting and exceeding our customer's expectations. We would greatly appreciate it if you would take less than five minutes to answer a few short and straight forward questions about how your experience was while working with us. With your help, you will allow us to make improvements in our business to better interact with you and our other customers. Thank you for your time, we look forward to seeing you again soon!
How would you rate your overall experience? 5 is above expectations - 1 is below expectations

Are you a new or existing customer?

Was it easy to schedule the appointment? 5 is above expectations - 1 is below expectations

Were you greeted in a prompt and friendly manner?

How well did your service advisor communicate with you during your service experience? 5 is above expectations - 1 is below expectations

Were the services performed in a timely manner?

Were the repairs done to your satisfaction? 5 is Above expectations - 1 is below expectations

Were the charges explained to your satisfaction? 5 is above expectations - 1 is below expectations

Did you utilize our rental vehicles or shuttle service?

How often do you go to another repair facility to have your vehicle serviced? (i.e. Tires, Oil Change, Windshield etc.) Please explain why.

How likely are you to return to Pickering's? Please explain why. 5 is very likely - 1 is very unlikely

How likely would you be to recommend us to a friend? 5 is very likely - 1 is very unlikely

Is there anything we could do to improve your service experience? Please explain.

Pickering's Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Arvada/Westminster Service Center (303) 426-1545, Lakewood Service Center (303) 237-7717 if you have any issues in accessing any area of our website.