Thank you for taking part in our survey. Your feedback is important to us!

This survey should only take a few minutes of your time. All answers you provide will be kept confidential. Please fill out the form below and hit the submit button. Thank you!

Are you a new or existing customer?
Was it easy to schedule the appointment? 5 is above expectations - 1 is below expectations



Were you greeted in a prompt and friendly manner?


How well did your service advisor communicate with you during your service experience? 5 is above expectations - 1 is below expectations



Were the services performed in a timely manner?

Were the repairs done to your satisfaction? 5 is Above expectations - 1 is below expectations



Were the charges explained to your satisfaction? 5 is above expectations - 1 is below expectations



Did you utilize our rental vehicles or shuttle service?

How often do you go to another repair facility to have your vehicle serviced? (i.e. Tires, Oil Change, Windshield etc.) Please explain why.



How likely are you to return to Pickering's? Please explain why. 5 is very likely - 1 is very unlikely



How likely would you be to recommend us to a friend? 5 is very likely - 1 is very unlikely



How would you rate your overall experience? 5 is above expectations - 1 is below expectations



Is there anything we could do to improve your service experience? Please explain.